Dear people, I don't consider that very nice

The other day I went to the bürgeramt in the city, which is the equivalent to the DMV in the united states (but not only for cars but almost every bureaucracy government related issue), or loja do cidadao in Portugal. And there I was looking everywhere to find something that would help understand where to go. The only thing in english in that place was a paper saying: PLEASE KEEP YOUR DISTANCE!!! They sure know how to make a gal feel welcome =P